Mudi Dynamics

Conflict Management – SAQA ID 114226 – 5 Credits

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About Course

Overview
Learn to identify, manage, and resolve workplace conflicts effectively. This course equips learners with techniques to handle disputes and build stronger professional relationships.

Course Details

  • SAQA ID: 114226

  • Credits: 5

  • Duration: 10 Weeks

  • Level: All Levels

  • Lessons: 12

  • Price: R1,900.00

Learning Outcomes

  • Identify main sources of conflict in the workplace

  • Apply effective conflict management techniques

  • Implement conflict resolution strategies

  • Develop attributes of a good conflict manager

Certification
Successful learners receive a Mudi Dynamics Accredited Certificate aligned with SAQA standards.

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Course Content

DESCRIBE THE MAIN SOURCES OF CONFLICT
A list of possible sources of conflict, including perceptions and assumptions, is drawn up with examples of where they are most likely to occur.

  • Lesson 1
  • Lesson 2
  • Lesson 3
  • Lesson 4
  • Lesson 5
  • Lesson 5

EXPLAIN APPROPRIATE TECHNIQUES IN CONFLICT MANAGEMENT

DESCRIBE THE APPROPRIATE ACTION PLAN AND STRATEGIES TO MANAGE CONFLICT

Supervisory Skills – SAQA ID 242821 – 6 Credits
Overview This course develops essential skills for supervisors, focusing on leadership, planning, and performance management to improve team productivity. Course Details SAQA ID: 242821 Credits: 6 Duration: 10 Weeks Level: All Levels Lessons: 10 Price: R1,900.00 Learning Outcomes Understand key supervisory roles and responsibilities Develop planning and organizational skills Improve team leadership and communication Monitor and evaluate performance effectively Certification Accredited certification is issued upon successful completion.

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