About Course
Overview
Learn to identify, manage, and resolve workplace conflicts effectively. This course equips learners with techniques to handle disputes and build stronger professional relationships.
Course Details
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SAQA ID: 114226
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Credits: 5
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Duration: 10 Weeks
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Level: All Levels
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Lessons: 12
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Price: R1,900.00
Learning Outcomes
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Identify main sources of conflict in the workplace
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Apply effective conflict management techniques
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Implement conflict resolution strategies
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Develop attributes of a good conflict manager
Certification
Successful learners receive a Mudi Dynamics Accredited Certificate aligned with SAQA standards.
Course Content
DESCRIBE THE MAIN SOURCES OF CONFLICT
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Lesson 1
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Lesson 2
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Lesson 3
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Lesson 4
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Lesson 5
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Lesson 5
EXPLAIN APPROPRIATE TECHNIQUES IN CONFLICT MANAGEMENT
DESCRIBE THE APPROPRIATE ACTION PLAN AND STRATEGIES TO MANAGE CONFLICT
Supervisory Skills – SAQA ID 242821 – 6 Credits
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